Being practical means understanding the professionals and cons and sharing this data with prospects, workers, and friends within the C-suite. They’ll additionally respect your candor. Make an authoritative warts-and-all listing to allow them to be clearly defined and understood. As AI advisors have identified, some downsides embrace the black field drawback, AI’s vulnerability to misguided human arguments, hallucinations, and the listing goes on.
Set up a company use coverage
As I discussed in an earlier article, a company use coverage and related coaching will help educate workers on some dangers and pitfalls of the know-how, and supply guidelines and proposals to get probably the most out of the tech, and, subsequently, probably the most enterprise worth with out placing the group in danger. In growing your coverage, remember to embrace all related stakeholders, take into account how gen AI is used at present inside your group and the way it could also be used sooner or later, and share broadly throughout the group. You’ll wish to make the coverage a residing doc and replace it on an acceptable cadence as wanted. Having this coverage in place will help to guard towards quite a few dangers regarding contracts, cybersecurity, information privateness, misleading commerce follow, discrimination, disinformation, ethics, IP, and validation.
Assess the enterprise worth for every use case
Within the case of purely textual output, we are likely to imagine solutions from gen AI as a result of they’re written effectively with wonderful grammar. Psychologically, we are likely to imagine there’s a strong intelligence behind the scenes when really gen AI has no understanding of what’s true or false.
Whereas there are some wonderful use circumstances for gen AI, we have to evaluation every one on a case-by-case foundation. For instance, gen AI is usually dangerous at writing technical predictions. The output typically tells us one thing we already know, and it could even be plagiarized. Even utilizing a rewriting or rephrasing instrument could make issues worse, and groups can find yourself spending extra time utilizing these instruments than in the event that they wrote predictions themselves. It’s finest to select your battles and solely use gen AI the place there’s a transparent profit to doing so.
Preserve rigorous testing requirements
With gen AI most probably being utilized by numerous the workforce in your group, it’s essential to coach and educate workers on the professionals and cons and use your company use coverage as a place to begin. With a lot adoption of gen AI, we’re all successfully testers and studying as we go.
Inside your group, whether or not throughout the IT division or enterprise items, remember to emphasize and permit appreciable time for testing and experimentation earlier than going dwell. Organising inside communities of follow the place workers can share experiences and classes discovered can even assist elevate total consciousness and promote finest practices throughout the group.