Home Business Intelligence The Case for Shifting to a Area-Centric Knowledge Structure

The Case for Shifting to a Area-Centric Knowledge Structure

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The Case for Shifting to a Area-Centric Knowledge Structure

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This weblog, initially printed in September 2021, was up to date in July 2023. 

Area-centric knowledge structure may be very intently associated to knowledge mesh and shares two of knowledge mesh’s pillars: domain-oriented design and federated knowledge governance. For organizations which can be within the advantages of knowledge mesh however don’t need to absolutely commit but, a domain-centric knowledge structure is a strong step in the direction of knowledge mesh. 

As somebody whose position at Domo is to offer knowledge governance recommendation to the corporate’s largest clients, I’ve plenty of conversations with IT leaders about knowledge lakes—and the way Domo’s knowledge expertise platform is able to querying knowledge immediately from these lakes. 

At its core, a knowledge lake is a centralized repository that shops all of a company’s knowledge. That knowledge might be structured and unstructured however is usually separated by area and managed by a staff usually known as the Middle of Excellence (CoE). 

Organizations I converse with are inclined to have already got a knowledge lake—whether or not it’s within the cloud or on-premise—or need to implement one in Domo. 

The explanations for desirous to implement a knowledge lake are easy: they value lower than knowledge warehouses or databases, are rather a lot extra accessible to your complete group than knowledge that lives in silos, and are perfect for machine studying. 

What’s extra, knowledge lakes make it straightforward to control and safe knowledge in addition to keep knowledge requirements (as a result of that knowledge sits in only one location). 

For these causes and others, knowledge lakes are fashionable investments. However as most knowledge practitioners know, some knowledge lakes have downsides.  

For one, the trouble and price to keep up a knowledge lake and its respective knowledge pipeline can improveover time. For an additional, as a knowledge lake grows in complexity, it may result in delays that influence innovation. 

 

Higher BI with knowledge lakes 

To get higher, extra related BI insights from their knowledge lakes, many Domo clients are shifting in the direction of a domain-centric knowledge structure, whose key element entails taking knowledge stewardship duties away from the CoE (or IT) and giving them to the enterprise models (BUs) themselves. 

This enables the CoE to focus on the administration, upkeep, and innovation of the information platform whereas permitting BUs—whether or not or not it’s the HR division, the finance division, or every other a part of the group—to captain their very own ships, so to talk. 

How do you open this door? There are three keys: 
  
1—Empower BUs to personal and take care of their very own knowledge  
The best technique to empower a BU is by beginning with a person inside the unit that has a very good understanding of their group’s knowledge in addition to the topic space, is aware of the best way to correctly use the information platform, and is snug answering colleagues’ questions on knowledge or the platform. 

When you’ve recognized who that particular person is (or might be), getting your complete staff in control turns into a lot simpler. In my expertise, the most effective technique for instructing customers a new platform is thru knowledge implementation. Decide a valid-but-not-too-complex use case, then run the use case implementation from finish to finish. 
  
2—Guarantee that sufficient communication channels exist between the CoE and BUs  
That is particularly vital whenever you get to the purpose the place numerous entities are managing content material creation and its use. 

One technique to create sturdy communication channels is to kind a governance council {that a}) consists of the knowledge leads from every of the BUs in addition to a consultant of the CoE, and b) is keen and in a position to meet recurrently to debate platform utilization, classes realized, and alternatives for knowledge sharing. 

One other method is to construct a customized touchdown web page on the information platform that has latest information, any guidelines or rules round knowledge use, and hyperlinks to coaching in order that your BUs can maintain their talent ranges excessive.  
  
3—Create a platform-monitoring dashboard  
While you get to the stage the place you’ve acquired quite a lot of new content material creators in your knowledge platform, you have to to maintain observe of them to make sure they’re taking part in by the foundations. That’s the place a platform-monitoring dashboard can actually assist. 

In Domo, the first supply of this knowledge would be the Exercise Log dataset. This dataset has an inventory of all actions taken by any person. Some nice visualizations you can begin with in your monitoring dashboard are: 

  • Coverage adherence charges. When implementing Domo, determine on a naming conference and keep on with it. A visualization exhibiting naming conference non-compliance will assist guarantee customers adhere to this coverage. 
  • Knowledge exporting. Customers who export knowledge out of your knowledge platform signify a safety danger—and will imply that customers don’t perceive the platform properly sufficient and are exporting the information to be used in different knowledge instruments akin to Excel. A visualization of this can be utilized to establish these safety dangers and areas the place extra coaching is required. 
  • Content material creation benchmarking. A visualization evaluating every BU’s content material creation charges might be used to establish the place coaching or adoption is inadequate in a BU. This info may result in extra coaching workshops to extend adoption. 

 

What a domain-centric strategy can do for you 

With a domain-centric strategy to knowledge structure, a complete new world inside the trendy BI universe opens, as a result of the next takes place:   

  • Effort is distributed to the proper components of your group. As your group’s BI implementation continues to develop and unfold throughout the enterprise, the trouble to keep up present content material—as properly as create new content material—will improve. Enabling and empowering BUs to construct their personal content material can drastically scale back the want for the CoE to be concerned in that concern, which in flip allows the CoE to concentrate on ensuring that elevated utilization doesn’t change into a downside space. 
  • Content material possession is assigned to those that realize it finest. A website-centric knowledge structure permits the finance staff to regulate finance knowledge, the HR staff to regulate HR knowledge, and so forth. Not solely does this scale back the safety danger of the CoE accessing probably delicate info, however it additionally ensures that the customers who’re most acquainted with the topic are those managing, creating, and validating knowledge. 
  • Shadow IT turns into much less of a risk. One thing I’ve seen with clients who limit content material creation to just a few customers is the event of shadow IT, which is a time period for when methods are deployed by departments to work across the shortcomings of methods they’ve been requested to make use of. Shadow IT operations can seem benign. Nevertheless, as they develop, not solely do governance dangers akin to safety and regulatory non-compliance, lack of auditability, and knowledge leaks additionally develop, however the potential of a political battle between the brand new shadow IT and the present knowledge platform turns into extra possible, which may negatively have an effect on firm tradition. 

To study extra about implementing a domain-centric knowledge structure as a part of your trendy BI technique, contact me at karl.altern@domo.com. Or, if you might be already a Domo buyer, contact your account government (AE) or buyer success supervisor (CSM). 

NOTE: This publish was written with steering from TreeHive Technique principal Donald Farmer, an internationally revered speaker, author, and guide who served as moderator of Domo’s ‘Curiosity: Do Knowledge In another way’ video sequence in 2020. 




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